Essay on China and Tibet - 880 Words

China and Tibet The issue is about China and Tibet, Should or shouldn’t Tibetan Exile Refugees change their peaceful approach toward China by appealing to sympathetic nations to militarily force China out of Tibet? During the 1600’s Tibet was a very powerful country and the Dalai Lama was introduced as the leader or Tibet. China controlled Tibet in the Early 1700’s. The British arrived in Tibet in 1904 to help them overcome China. They signed a treaty, and set up trading posts. China controlled Tibet until 1911, when Tibet kicked out Chinese troops. Even after 1911, China still claimed Tibet as an area within the Chinese domain. In the 1920’s the Dalai Lama and the Panchen Lama fought over political affairs. Panchen Lama left Tibet and†¦show more content†¦Than the Preparatory Committee was led by the Panchen Lama. Tibet Became an autonomous region in 1965. At the time the Chinese government took over radio stations, newspapers, banks, and food shops. Tibetans we re discriminated by Chinese soldiers and settlers. The Chinese government loosened their restrictions in the 1980’s. Some religious shrines and monasteries were reopened, the farmers were allowed to grow whatever kind of crop they wanted, and however they wanted to sell them. In Lhasa in the 1980’s Tibetan’s again rioted against Chinese rule, China then sent more troops to Tibet. The Panchen Lama had supported many of China’s Policies in Tibet and favored unity with China. Then in 1989 the Panchen Lama had died. While the Dalai Lama lived in India, he worked to stop China’s control of Tibet through nonviolent ways. In 1995 the Dalai Lama announced the new Panchen Lama. The Chinese government refused to accept the Dalai Lama’s selection, the Dalai Lama was welcomed at the White House on 11-10-98 where he met the President, the vice president, and the first lady to discuss Tibet. President Clinton expressed his strong support for efforts to ai d a dialogue between the Chinese government and the Dalai Lama and his Representatives to resolve differences. The president welcomed the Dalai Lama’s commitment to nonviolence and his efforts to initiate a dialogue with the Chinese government. The President and the Dalai Lama agreed on theShow MoreRelatedEssay about China and Tibet4535 Words   |  19 PagesChina and Tibet - Historical Territorial Integrity, Rights to Self-Determination, and The Anatomy of Compromise â€Å"The issue involved is the extinction of the people, the Tibetan People†¦No sir, what I have in mind is the extinction of the Tibetans as a distinct people, with its traditions, its own way of life and its own type of religion.† Tsiang, China’s Permanent UN Representative, 1953 â€Å"The Communist have, for the past 50 years, imposed their revolution upon unwilling Tibetan peasantsRead MoreTibetans Self-Immolation as a Protest Against Chinese Forces 1329 Words   |  5 Pagesas a protest against Chinese forces in Tibet. Some protesters were as young as 15. The status of Tibet has been a long disputed issue. It was it’s own independently ruled country until it was conquered by the Mongolians of the Yuan dynasty. Once the Yuan fell, the new Qing rulers recognized Tibet as its own state, since it had been in Mongolian control and not Chinese control (Tibet and China: Two Distinct Views). However, in 1950, Mao Zedong invaded Tibet with the promise of Peaceful LiberationRead MoreEssay on Tibet - 800 Years of Political Unrest1410 Words   |  6 Pages Tibet 800 years of political unrest (1244-2005) The moulding of history for political gain is not something new. It has been going on for centuries, since the time of the pharaohs to even the plight of the white population under Robert Mugabe. I shall be highlighting the case of Tibetan suppression under communist China. Basically Modern Chinese historians and authorities have tried to claim that historically Tibet falls under Chinese sovereignty and thus should rightfully, and legallyRead MoreEssay on The Dalai Lama884 Words   |  4 Pages The Dalai Lama is a revolutionary because of the peace and love he spreads along his journey towards a Tibet free from china’s communist grasp. The Dalai Lama, often referred to as His Holiness, is the Head of state and spiritual leader of Tibet. The Dalai Lama fights a fierce battle with china, (Without weapons and without hate). He fights his battles with words giving speeches around the world while sharing messages of harmony and compassion. He does not believe violence would help anything. TheRead MoreThe Battle Of Chamdo A 1950 s Invasion Of Tibet1384 Words   |  6 PagesAndrew Wilkinson Sabrina Pinnell War and Peace November 28 2016 The Battle of Chamdo—a 1950’s invasion of Tibet (Known in China as the Liberation of Chamdo) Happiness mainly comes from our own attitude, rather than external factors. Dalai Lama History and Causes: When looking at what can only be defined as modern history (the last 200 years), the world has never had a moment where there was no conflict on the globe. But while some of the best studied and most memorable wars were long ones, likeRead MoreThe Dalai Lama, Before, During And After The Chinese Invasion1370 Words   |  6 Pagestirelessly fought for the freedom for Tibet, during and after the unlawful occupation of the Chinese. His non-violence and political involvement for Tibet had brought acknowledgment and respect from the rest of the world. Tenzin Gyatso, the 14th Dalai Lama, was born in 1934 in Eastern Tibet. He was hailed his predecessors incarnation at the age of two, and was enthroned in 1940. Traditionally, the role of the Dalai Lama is the spiritual guide and leader of Tibet, creating a symbol of security andRead MoreThe Dalai Lama: An Influential Icon Essay1301 Words   |  6 Pagesicon presiding over the land of Tibet for over 14 lifetimes. His Holiness’ obligation to the Buddhist people and birthright is described as, â€Å"a teacher whose wisdom is as deep as the ocean† (Ganeri 28). For centuries the Dalai Lama has been one of the world’s most influential leaders and teachers, passing along his wisdoms to disciples all over the globe. The origins of the Dalai Lama date back to the start of the Gelukpa School, a monastery opened near Lhasa in Tibet by a man named Tsongkhapa inRead MoreChina And The Qing Empire1051 Words   |  5 Pages Modern China has drawn the attention of the world with what appears to be aggressive actions beyond the border of China, one such action being the construction of an island in the South China Sea. One issue that connects modern China to the Qing dynasty is the Daili Lama and Tibet. The Qing dynasty expanded the Chinese empire through conquests after conquering the Ming dynasty, and this leaves scholars to argue whether or not Qing conquests created the template for modern China, and is the modernRead MoreEssay on The Life Of The Dali Lama1680 Words   |  7 Pagesnbsp;nbsp;nbsp;nbsp;nbsp; The Dalai Lamas biography His Holiness the 14th the Dalai Lama Tenzin Gyatso, is the head of state and spiritual leader of the Tibetan people. He was born Lhamo Dhondrub on 6 July 1935, in a small village called Taktser in northeastern Tibet. Born to a peasant family, His Holiness was recognized at the age of two, in accordance with Tibetan tradition, as the reincarnation of his predecessor the 13th Dalai Lama, and thus an incarnation Avalokitesvara, the Buddha of Compassion. The DalaiRead MoreEssay on Tibet1552 Words   |  7 Pages For over 2000 years Buddhists in Tibet have lived freely and independently, but in 1949-50 that all change when China invaded and took control.1 All of their traditions and customs, government, environment and rights were taken away and destroyed by this tragic invasion.2 The majority of Tibetans were either killed or exiled, but the ones exiled have been very strong throughout all of this and stayed true to their beliefs and themselves. After enduring the exile to India, Tibetan Buddhists still

The Current International System As A Global Power

The current international system is fragmenting rapidly since the end of the Cold War. A lot of regions in the world are still trying to find the balance of power in the international system, which the U.S. often intervenes to provide its brand of â€Å"global leadership†. Some countries like China are emerging as a global power since a few years ago. Subsequently, this will lead to a major threat to the U.S. status as a global major power. The rise of power by China in the international scene signifies the unpredictable nature of the international system. I would argue that the three most critical challenges for the U.S. arising out of this environment are the future world globalization that will cause a conflict between its domestic and foreign policy, the rise of China as a global power, and the ever globalization of terrorism. I believe that the U.S. should be pragmatic in handling its foreign policy and handle each situation independently without a fix doctrine in order t o minimize the unintended consequences produced by the globalization of the world. Firstly, the future world globalization provides a challenge in U.S. foreign policy in striking a balance between its domestic need and foreign policy. This conflict is visible in its aspiration to be energy independent while at the same time working with other countries to mitigate the effect of climate change. 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A return to multipolarity could show us that several emerging powers will emerge to join the United States as powers within the international system. It does not tell us how multipolarity will effect international governance. The question is whether emerging powers accept or resist the western order thatRead MoreState Centricity Is Vital On The Understanding Of Neo Realist Thought Essay1470 Words   |  6 Pagesdecision-making processes are made by the state rather than international actors. Consequently, the state-centric approach deals predominately with the state being of utmost importance in relation to other global matters. However this approach fails to appropriately deal with the global problem that is climate change. Thus climate challenges this notion of state-centricity within the realist discourse. Combatting climate change requires international commitment and participation. However in the modern dayRead MoreChinas Sudden Rise to Power Essay1512 Words   |  7 PagesIn the current anarchic world, The United States acts as the global hegemon. However, China’s recent rise to power has lead international relations experts, Ikenberry, Mearsheimer, Subramanian, and Friedberg, to predict an upcoming power shift in the international system. China’s increasing control over the Asia-Pacific region has threatened U.S. power. According to Waltz, the realism paradigm interprets the anarchic structure of the international community, as a constant power struggle. AlthoughRead MoreU.s. National Security Strategy1472 Words   |  6 Pagesâ€Å"Strong and sustained American leadership is essential to a rules-based international order that promotes global security and prosperity as well as the dignity and human rights of all peoples.† This statement from the most recen t U.S. National Security Strategy indicates that the White House administration acknowledges the current international order is shaped constitutionally, or is â€Å"rule-based.† Globalization has made states and individuals increasingly interdependent and interconnected. GlobalizationRead MoreVladimir Putins Speech Analysis1706 Words   |  7 Pagesrealist subscription that castigates the current international order and liberal internationalism as a weapon to encroach upon â€Å"state sovereignty.† Although Putin alludes to nodes of liberal internationalism he mainly refers to the liberal international system to extrapolate general failings and unreasonableness of the western order to properly coordinate on common areas of interest. Moreover, Putin uses his speech to broadly categorize the misgivings of the current western world order and the tensionsRead MoreThe Great Powers Of The United States1682 Words   |  7 Pagescategories in which all nation-states belo nged. The great powers, economically and militarily dominant, were the victors of WWII: U.S, Great Britain, Russia, France and China. The rest of the world fell into the category of small power, with little influence in shaping the international system. As Germany and Japan recovered from their devastating defeats in the Second World War, they fought their way back into the classification of great powers. Although this North-South relationship was well knownRead MoreA Critique Of Capitalism And The Power Of The Bourgeoisie Class1744 Words   |  7 Pagesof Marxist theory surrounding capitalism and the power of the bourgeoisie class, both on a domestic and global scale. Critical theorists share 4 assumptions: firstly they dispute realism in their belief that human nature is effected majorly by social changes, as opposed to the belief that states dominate and that technological progress has no effect on the autonomy of states. 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With the end of the Cold War, US emerged as the Unipolar superpower which also ended the traditional â€Å"East vs West’’ conflict. The longest economic expansion in modern U.S. history was seen after the cold war, in the 1990s. Originating in US defense networks, the internet spread to the public which greatly impacted the global economy

Private Sector Unionism of Labor Relations Sample

Question: 1. Jim will need to calculate the impact of the 20% wage increase proposed by the union. In order to do this he will have to make the following calculations:- a-show the impact on AHWR b-show the impact on WIB c-show the impact on NWIB d-calculate the new TCR for Wilson Bros in the first year of the new agreement if the company actually agreed to a 20% wage proposal as presented by the union. (5 marks) 2. Jim will need to calculate the impact of the safety boot and pension proposal on the non-wage impacted benefit calculation in the first year of the new agreement. He will assume each employee works a 40-hour week, 52 weeks per year. Calculate the new non-wage impacted benefit (NWIB that would result from accepting the unions proposals)? (5 marks) 3. Jim doesnt think he can agree to the unions language on contracting out because as written it could severely limit the companys flexibility. What language, if any, should Jim propose to attempt to resolve this issue? (10 marks) 4. Jim doesnt think he can agree to the unions language on technological change because as written it could severely limit the companys flexibility. What language, if any, should Jim propose to attempt to resolve this issue? (10 marks) 5. How should Jim respond to Union Proposals #7, #8, #9 and #10? (5 marks) 6. If the parties reach an impasse during negotiations, discuss the process that they must follow prior to a legal strike or lockout scenario. Remember to cite relevant legislation (5 marks) 7. Negotiations have completely broken down and a Mediator has been appointed by the government to help settle the agreement. Discuss the Mediators final offer of settlement to the parties and draft a Memorandum of Agreement between the parties on that basis. (10 marks) Answer: 1: Impact on Average Hourly Wage Rate (AHWR): Increase in AHWR = $6 So, the increased average hourly wage rate is: = $30+$6 = $36 Impact on Wages Impacted Benefits: = 0.9 So, the increased wages impacted benefit is: = $4.50 + $0.9 = $5.4 Impact on Non-Wage Impacted Benefits: = 0.6 So, the increased Non-Wage Impacted benefit is: = $3 + $0.6 = $3.6 Calculation of Total Compensation Rate = $7.5 So, the increased Total compensation rate is: = $37.5 + $7.5 =$45 So, from the above calculations, it can be said that if the company agree with the proposal presented by the union, the wages rate of employees will increase by 20%, which negatively impact on the firms profitability and increase the cost. 3: It is essential for the manager and union to use the attractive and effective language in the contract, which resolves the issues and provides the success to the organization. In this, the language of the contract must address the central issues such as compensation, working conditions, work environment in an effective manner so that employees can be encouraged to actively participate in the organizational functions. In concern to Jim, the Unions language on contracting out issue can be solved by making the alternative contract by Jim to the Union leader for negotiation (Dubb, 2014). In this, Jim can also provide the information related to the increase in wages and their impact on the firm. In this, Jim should use the language of collective agreement, which can be effective in motivating the union leader to agree on the alternative solutions. It can also be supportive in mitigating the issues and ensure the employees effectiveness in the organization. in the agreement, Jim should provide the alternative actions such as if the employee unable to fulfill its roles and responsibilities then the firm has the right to immediately dissolve the contract without any consent of union and employee will be laid off as a result of contracting out work. 4: In order to reduce the technology change language, Jim should ensure the union that no one will be laid off due to changes in technology. In this, the company will also provide the training to the employees to work on the specific training. On the other hand, the company will also provide coaching to the employees to develop their skills and knowledge on the specific work and the technology in order to perform the roles and responsibilities effectively (Dubb, 2014). Jim can also develop the agreement between the union and management, which will indicate that after training, if the employee unable to perform their roles and duties, the firm has the rights to terminate employee from their responsibilities. Along with this, Jim should also develop the bargaining contract with the union. In this, Jim should communicate the rights clauses of the management such as general clauses and specific clauses. It can be effective for Jim to use the new and latest technology for the operational work like production, marketing and HR. Along with this, in the contract language, Jim also include the acts provided by the federal and state governments such as Worker Adjustment and Retraining Notification Act and Employment Standard Act, etc. The inclusion of these acts in the agreement would be effective in providing evidence to layoff the employees due to changes in technology (Mann and Roberts, 2015). 5: In response to the bulletin board to the union, Jim should develop the agreement with the union. This agreement will include the conditions, rules and regulations related to the installation of bulletin board on the companys premises. In this, Jim would also discuss the proposal with the management and take its permission to install the union bulletin board at companys premises. Jim would also make responses by including the proposal in the agreement that the management will provide the particular space for the union bulletin board on the premises under the conditions. In this, the location of union bulletin board may be discussed in the labor-management meeting (Jeong, 2016). Along with this, the union shall pay 100% of the material and installation cost of the new bulletin board. In concern to the deduction of union dues, Jim will discuss the proposal presented by the union with the management. In this, the union will ensure that its proposal related to the deduction of union dues from each bargaining unit member will be considerd at higher extent to resolve the issues and maintain effective relationship with the union members (Bennett and Kaufman, 2016). In concern to the probationary period, Jim should agree the union members to establish a negotiation meeting at the company premises. In this, Jim will negotiate on the probationary period of employees as possible by describing the positive and negative side of maintaining 90 days of probationary period for employees. In concern to add proposals during the negotiation process, Jim should write a letter or mail to the union and provide the brief about the negative consequences of adding new proposal during the negotiation process. It can be effective in maintaining the effectiveness of negotiation process (Bennett and Kaufman, 2016). 6: The strike or lockout situation is harmful for both employees and firm. In order to mitigate this situation, in the National Labor Relation Act 1935, both the parties may follow the proper process after the impasse in negotiation. In this, either the management or union may ask to the government to appoint a conciliation officer in order to assist the parties to reach the agreement. If both the parties have not reached to the agreement, the parties will ask to the government to provide the services of mediator to reach to a collective agreement. In this, both the parties must follow the Uniform Mediation Act provided by the federal government to reach to a collective agreement. The consideration of this act would also be effective for both the parties to maintain effective relationship with each other (Jeong, 2016). But, if there is no progress towards the agreement, both the parties may engage in the legislated economic sanctions such as strike and lockout. But, in these situations, both the parties have the options of continuing the bargaining process under the existing terms of the collective agreement. 7: In the final offer of settlement, the mediator will propose following offers: The company will increase the wages of the employees by 10% to all job classification. If employee does not perform the assign role and responsibility, the firm has the right to layoff the employee as a result of contract out work. The firm will provide training to the employees about the new technology and company will give 6 months written notice to the union prior to technology change The firm will provide the bulletin board to the union in the companys premises Employee probationary period will be 2 months or 60 days Union has no rights to add proposals during the negotiation process. Memorandum of Agreement This agreement is effective from 2nd of August, 2016 to 1st of August, 2017 between the labor union and the management of the Toronto. The agreement sets out to negotiate the renewal of the collective agreement. Now, therefore, the employer and union agree as follows: The provision of the current collective bargaining agreement, effective August 1, 2015, and modified by Memorandum of Agreement dated 2nd August 2016 shall apply except as modified by this agreement. While receiving all rights of the Employer as provided for in Section 89-9d, the employer and union jointly agree to increase the wages of employees by 10% in all the job classifications. The employer and union jointly agree to layoff the employees if the employee does not perform his/her job, roles and responsibility. The employer gives prior six-month notice to the employees and union about the technology change. In this, the employer shall coordinate with union in the development and conduct of training to the employees to work over the new technology The employer will also provide the bulletin board to the union on the companys premises. In this, space will be provided after labor-management meeting. The employer and union jointly agree to reduce the probationary period from 90 days to 60 days. The union and employer jointly agree that the union has no rights to add proposals at any point during the negotiation process. In witness whereof, the Employer and Union have signed this agreement as per the above written day and year. References Bennett, J. T. and Kaufman, B. E. (2016) The Future of Private Sector Unionism in the United States. UK: Routledge. Dubb, S. (2014) Logics of Resistance: Globalization and Telephone Unionism in Mexico and British Columbia. UK: Routledge. Jeong, H. W. (2016) International Negotiation: Process and Strategies. UK: Cambridge University Press. Mann, R. A. and Roberts, B. S. (2015) Essentials of Business Law and the Legal Environment. USA: Cengage Learning.

Stone Age free essay sample

Three-agesystemIn the 1820’s, in order to address the prehistory of mankind more clearly, it was thought necessary to divide it into time periods, thus a ‘three-age’ system of the (1) Stone Age, (2) Bronze Age and (3) Iron Age was adopted. While this system is still more-or-less in common use today, refinements were inevitable and the Stone Age, so immensely long, was later subdivided into three major periods as follows: Paleolithic (c 2,000,000 – c 10,000 B. C. ) (Old Stone Age) The Paleolithic time period is by far the longest, beginning some (circa) two million years ago to coincide with the first evidence of toolmaking and ending around 10,000 B. C. to coincide with the end of the last ice age (Pleistocene epoch). Later, as notable advancements in stone toolmaking capabilities were recognized and identified pertaining to the Paleolithic, it was also subdivided thusly: †¢ Lower Paleolithic (two million – 100,000 B. C. ) †¢ Middle Paleolithic (100,000 – 30,000 B. C. ) †¢ Upper Paleolithic (30,000 – 10,000 B. C. ) Mesolithic (c 10,000 – c 5,500 B.C. ) (Middle Stone Age) This relatively short Mesolithic time period, sometimes called the Epipaleolithic Era in areas where glaciers did not exist, was set-up to cover the period from the last ice age until the introduction of farming considered to have occurred sometime around 5,500 B. C. However, that particular date just represents widespread farming; it apparently was already taking place a few (or several) thousand years earlier in the Middle East. Farming began at different times between the various cultures but was generally more pronounced between continents. From a broad point-of-view, that is, if uniformly applied worldwide, the Mesolithic could overlap the next one (Neolithic) by a few (or several) thousand years. In other words, in one part of the world it could still be Mesolithic (no farming) yet having already advanced to Neolithic (farming) in another. Because of this, its application became regionalized. Neolithic (c 5,500 – c 2,500 B. C. ) (New Stone Age) This very short Neolithic time period, the last part of the Stone Age, was set-up to cover the period from the onset of farming and ending when metal tools came into widespread use. Again, since ‘widespread’ would be a judgment call as to when the next age (Bronze Age) should begin, it would be a matter of opinion. Metal tools in common use (copper) could have begun as early as 6,000 B. C. within some regions of Europe, Asia and North Africa, effectively eliminating the need to refer to any Neolithic time period at these locations. However, it could apply to less advanced regions like the Americas and the rest of Africa. The Neolithic therefore became regionally applied also.

Research proposal Mobile Phone Service Provider

Introduction Customers are the most important part of any business, there cannot be a business without clients. This research paper presents a proposal for strengthening the customer experience in a growing form of business. The proposal will begin by reviewing on the literature on strategic marketing as addressed by porter in his presentation of marketing strategy.Advertising We will write a custom essay sample on Research proposal: Mobile Phone Service Provider specifically for you for only $16.05 $11/page Learn More Michael porter postulates five forces of assessing the competitive strength and position of a business. This strategy will be used in exploring options available for wallmart private company. The proposal further present research questions for the study to be carried out. These are the questions which will lead the researcher while proceeding with the research process. Research objectives form the plans of intention and will be stated in a measurable way. These objectives are achievable objectives and relate to the area of study. Methodology to be used in the research proposal is a quantitative method which will involve collection of data in a measurable way. Data regarding customer’s preferences will be collected and scrutinized using statistical tools. Philosophy of research is the guiding factor to achievement of objective and for that reason forms a key principle for the research. This research paper will present core view for the research in customer care services. Data collection methods to be highlighted in this proposal are observation and case study of wallmart business centre. Ethical issues that results from the methods used in data collection will also be discussed in the research proposal. Before analyzing data, limitations of the research will be discussed. The limitations validate the reason for the research in the private investment mentioned. To sum up the research, analysis of the data will b e conducted and conclusion made. Literature review Michael porter suggested five forces which drives the market. These forces are: existing competitive contention between suppliers, threat of innovative market entrants, bargaining power of buyers, influence of those supplying the business, and danger of products which are substitutes (Porter, 2000). In the model external forces are stronger than internal forces in a business. It is important to integrate the analysis of the business in conjunction with SWOT meaning Strength, Weakness, Opportunities and Threats.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The treat of substitute products or services Mobile phone service provider faces a number of substitute products available in telecommunication industry. This was a research conducted by (Creswell, 2003). The main issue discussed by the researcher was that existence of the common produc ts and services raises the probability of customers shifting those products. The motivating factor to shifting to these alternatives is the relative prices of the substitutes and nearness to the substitutes. People were able to subscribe to a specific communication service provider because of the different rates. The services were also readily available to any person in need. Migration from one service provider to the next was also easily executed. The treat of new competitors In any market segment where profitability ratio is high, businesses are drawn into that that market by high profit margins (Porter, 2000). The inflow of new entrants prompts a reduction on the prices of common goods and ultimately decreased profits in the business. In communication industry, existence of patent rights and other form of communication barriers reduces the number of new entrants while those who have low scores in the market can exit easily. High initial costs of investment have the effect of redu cing the number of entrants (Creswell, 2003). One of the major points to note is the level of customer loyalty to established products in the market. If a company has to build the confidence of the customers, then it is obliged to establish brands that best suits the customers. This was an inference made of consumption of beer in the market. Methodology used in the study was an interview conducted in a local club. It was clear that customers have an attachment to a specific drink. The government also regulated the market by the use of price floors. Setting of minimum prices for a commodity affects the purchasing power of the target group. If a government wants to reduce consumption of a specific product, has to employ high price floor. Bargaining power of buyer This is the ability of the buyer to exert pressure on the business organization to reduce the prices of the products it offers in the market. If a buyer has potentials of purchasing large volume of the products, it is most li kely that prices will be reduced in form of discounts (Porter, 2000). This is a form of pressure initiated by the buyer to the company to cut down on their price levels.Advertising We will write a custom essay sample on Research proposal: Mobile Phone Service Provider specifically for you for only $16.05 $11/page Learn More If substitutes are present in the market, providers of a product or are obliged to cut down on their prices if they intend to make sales. Another important aspect to note is the potentials of the company to innovate a differentiated and unique product in the market. Qualitative research by Patton (2002) on consumption of beauty products indicated that more ladies preferred a new invention in the beauty industry. Products which have been differentiated with high level of graphics are more likely to win more consumers. Power of suppliers in bargaining This is marked by the inputs to the market. Research done on car manufacturing compan y revealed that there exist many suppliers of car parts and other services (Coghlan, 2003). The existence of many substitute suppliers impart positively on the firm since it is guaranteed a continuous inflow of raw materials. This also assist accompany to minimize fluctuating cost of inputs. Vertical integration also goes along in cutting down on cost relate to competition from suppliers (Porter, 2000). SWOT analysis SWOT analysis reveals the both the strong points and the weak points of an organization in question as follows; Strengths Financial stability of a firm, the available liquid cash, the assets. The market niche of the company, the stability of the market niche. The brand used by the company, the patents and trademarks. Weaknesses The extent of liabilities of a company. The geographical limitation of the company. The rate of employee turnover in the company. Opportunities The chances available to breach the market gap. The new market innovations at the disposal of the company, the strategies that the company can employ in order to acquire a substantial market niche. The potential source of financial support available for the company Threats The number of new entrants to the market. The innovativeness of the company’s competitors. The unpredictable changing needs of the company’s consumers. Research question This is a more general term focusing on the area of research to be done. The research question will offer a direction in which the research will be done consequently motivating the researcher to address real issues for the study (Lewis, 2003). In this research proposal, a valid research question is: what can the company (wallmart) do to improve on the quality of customer care services provided to customers? The research question formulated is based on secondary material and derived from the introductory and literature review.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Objectives of the research Objective of the research forms part of the statement of intention stated in a measurable and achievable way (Thompson, 2005). The objective of this research proposal is to determine objectively ways of stimulating contact with the customers through a customer experience method. The research will thus show ways on enhancing this customer experience. In essence, the intention of this research is to enhance a customer oriented business entity that will be subject to the needs of the customer. Given the growing concern and the need to study the constant changing needs of a consumer, being customer oriented will therefore demand all possible spheres in the study of what is commonly called consumer behavior. The consumer behavior has been studied extensively since early 60’s when the world of business started concentrating more on the needs of the consumer and starting to concentrate on them in order to acquire substantial market niche. Research method S o as to be able to collect data on the research proposed, quantitative data method of research will be used. The sequence of the research ways and methods are as outlined below. Philosophy of research It important to concentrate on philosophical issues in research since it helps a researcher to refine and specify the research method (Meyer, 2007). This forms a clarification process of the strategy to be used in the research. For this reason it validates the type of evidence gathered, their sources, and how it helps answer the research question. The philosophy will also help the researcher to evaluate methodologies to use in the research therefore avoiding unnecessary wok by deducing limitations of a specific method (McGee, 2005). Finally the philosophy of the research ultimately leads to exploration of new approaches to a research. In this research, the philosophy to apply is the relevance of the study. Customer care services forms the basis where the business can either succeed or fail. The objective of the business is to make profits through more sales. This can be achieved by finding ways of streamlining contact with the customers. Research in the field of customer care is thus relevant. The second philosophy of the research is the ability to present quality work after the research is done. Quality research will be achieved by collecting relevant data, analyzing them and finally interpreting the findings in an appropriate manner (Saunders, 2004). In consideration of the fact that the research entails a lot of personal contact with the customers, it then calls for a lot of integrity when the research is in progress. Following a continuous change in marketing strategies and a recent shift to customer based advertisement through electronic media (e-marketing) the research must be approached with dynamism and ability to appreciate different perspectives (Smith, 2003) The end result of this position is progress of the research to a level where the findings are v aluable to organization. Wall mart therefore will benefit from the inferences of the research through advancement of the customer care experiences. Approach of the research A combination of both qualitative and quantitative approach to research will be used in the study of available techniques to. Qualitative approach to use in the research will involve interviewing marketing managers of successful companies (Silverman, 2000). A specific organization chosen is commodity dispensing centers like supermarket chains. The choice is supported by the fact that they value interaction with the customers. Observation is also made when customers are entering the supermarket and how they are treated while shopping. Quantitatively data will be collected on the number of complains submitted by customers per week and the steps taken by the chain in responding to the complaints. In the analysis section, probability of a customer finding a response to the complaints is calculated by dividing number of complains that the company has responded to with the total complains. In doing this, an important statistics can be acquired to support the need to create a procedure for handling customer complain. Descriptive research will also be collected in a banking sector to investigate what the bank tellers know about customer satisfaction. The method to use in the research is a survey to be conducted in one of the renowned Barclays bank. Bank tellers will be described as they continue with their work of attending to clients. Methods of collecting data and their procedures Quantitative data will be collected by obtaining data from the records of complaints entered in the books of the chain supermarket. The following table is relevant as a too to use in entering data. Days of the week No of complaints Responded to complaints Probability of getting a response(response/complains) Sales Level(units) Monday Tuesday Wednesday Thursday Friday To enter the prob ability section, a simple arithmetic is carried out by dividing number of complaints responded to by total number of complaints per day. The probability will therefore indicate the chances that customers are satisfied after shopping in the chain supermarket. This is therefore a clear indication of a customer based means of doing business. The data collected are crucial for wallmart business so as to device methods of supplementing on customer care service. To collect qualitative data, interview questions will be mailed to marketing managers of 2 chain supermarket in a busy town. Structured interview questions in form of a questionnaire are suitable for the study. Some of the questions to be responded to by the manager include: what marketing strategy is employed by the organization in an attempt to increase sales level? Does the organization offer free sample to customers? Does the company have package its products to customers satisfactory? Does the company have a toll free communi cation line where the customers place their complaints? Ethical issues Ethics generally refer to the code of conduct in any business transaction, ethics are meant to be a guideline for an organization in question or any other form of business entity. There are professional ethics and organizational ethics. Professional ethics are normally unique and practiced within the profession in question, professional ethics could include; accounting, technology, medicine and so forth. In an organization, ethics govern the daily conduct of the entire human resource in the organization. They can be widely classified as research ethics and professional ethics. This definition is supported by Smith (2003) where he states that research ethics mainly addresses interaction between the researcher and the area being studied while professional ethics lays emphasis on principles followed while conducting a research. In summary, the ethics that apply to Wallmart are both organizational and professional. T he reason for this is because of the fact that the firm’s employees are both subject to the rules of the organization and their independent profession. Limitations of research The quality of the results of the research is influenced by the existence of other variables. Qualitative research is limited by confidentiality of marketing strategies used by organizations. It is worth noting that for a competitive firm, data and other information linking the business to the customers must be kept safe (Dewit, 2004). The managers are more likely to be reluctant in availing such kind of intelligence. It is therefore appropriate to state clearly that the purpose of the research is purely academic and no such confidential information will spill to competitors. As a result of the turnover of employees from one company to the other competing company, it is sometimes difficult to safeguard the business secret from reaching a completing firm. Another limiting factor is promptness of the resp onse by interviewee. Managers are busy by nature of their work load. This means that response to questionnaires is minimized. To improve on the response rate, questionnaire is attached with a letter requesting to source information for an academic writing. A compiled report will also be sent to the company which thus forms a tool for appraising its services. This step will recognizes a relevant factor for any research that it must aim at benefiting the participants in the research and not the researcher alone (Dewit, 2004). Time period for the research is longer since participants take time to respond. Analysis of the data Quantitative data collected and recorded in the table above is analyzed using mathematical tools. Probability will indicate the chances of a customer getting response from the company. A higher probability shows that customer’s needs are relevant to the business and that a faster rate of response would motivate more customers to go shopping in the chain sup ermarket. Statistical tool of correlation will be used in an attempt to draw relationship between response to customers and increase or decrease. Quality of packaging inspires customers to visit the business area. Such an analysis tool will be of great use in the case of wallmatt. It also aid in the decision making process on the possible ways of enhancing customer experience in order to increase the company’s sales as a result of increased customer satisfaction. Conclusion This research proposal has presented a detailed discussion of a way the research on improving customer care service in wallmart can be improved. The paper first reviewed literature on porter’s competitive model. In the model, the market operates under five forces namely: existing competitive contention between suppliers, threat of innovative market entrants, bargaining power of buyers, influence of those supplying the business, and danger of products which are substitutes. This is compared with SWOT analysis which compares such characteristics as: Strength, Weakness, Opportunities and Threats. Porter brings forward that the external forces are stronger in any business set up. This form part of the reason why businesses concentrate on customer care services ( toll free telephone lines, quality packaging, and advisories). The proposal that has been put forward by this proposal will aid in the decision making process that involves customer satisfaction and possible ways of increasing customer satisfaction in the company. References Coghlan, D and Brannick, T. (2003) Doing Action Research in your own organization. New York, Sage.pub.Co. Creswell, J. (2003) Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. California, Sage Publications. Dewit,B and Meyer,R. (2004) Strategy :process, content and context. California, McGraw-Hill. Lewis, P and Thornhill, A. (2003) Research Methods for Business. London, Sage publications. McGee, J, Thomas, H and Wilson, D. (2005 ) Strategy Analysis and Practice. Texas, McGraw-Hill Education. Meyer, R. (2007) Mapping the Mind of the Strategist: A Quantitative Methodology for Measuring the Strategic Beliefs of Business Executives. Rotterdam, ERIM Research Foundation. Patton, M. (2002) Qualitative research evaluation methods (3rd edition). California, Sage Publications. Porter, Michael E. (2000) Competitive strategy: techniques for analyzing industries and competitors. New York, Free Press. Saunders,M, Easterby-Smith, Thorp,R and Lowe,A. (2003) Management Research. Texas. Sage Pub.Co. Silverman, D (eds) (2000) Qualitative Research: Theory, Method and Practice. London, Sage publications. Smith, N. Craig. (2003) Corporate social responsibility: Whether or how? California Management Review Journal, 45(4), 23-34. Thompson, H, John, L and Martin, F. (2005) Strategic management : awareness and change. 5th Edition. Kentucky, Thomson Learning. This essay on Research proposal: Mobile Phone Service Provider was written and submitted by user Kane Mendoza to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

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Letter to the King Essay Example | Topics and Well Written Essays - 500 words

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